PRICE AND METHOD OF PAYMENT

The prices of the products will be those stipulated on our website at the time the order is confirmed. The prices include the VAT applicable according to current legislation in France. The prices mentioned on our website, including other items, are given in euros. Shipping costs are not included in the prices, they will be added to the total amount due as set out in our Shipping and Returns Policy. All other additional costs that may arise will be borne by the buyer, who will be informed of all amounts and the resulting final price prior to the completion of the contract.

Prices may change at any time, but possible changes will not affect orders for which we have already sent you a Shipment Confirmation.

When you have completed your order or test request, you can pay by credit card, your Stripe account or Paypal. We accept guaranteed payments for Visa, MasterCard, Visa Electron, American Express. The User will be able to carry out comfortably and in a totally safe way his purchases with his card through the platform of safe payment. If the User uses this method of payment, his order will not be validated until the payment is made in the indicated account, under authorization of the competent payment centers. If the payment is not authorized, the User’s order may not be accepted and will be cancelled for that reason.

All credit or debit card holders are subject to validation and authorization by us and the card issuer to maintain security and prevent fraud.

In the event that the details of the buyer and the cardholder do not correspond, MYBARRIO reserves the right to contact the User to confirm his identity or to communicate with the bank to ensure that there are no notifications of theft of the bank card.

The charges will be made to the bank card at the time the purchase details are confirmed. In the event that this has not been possible due to any circumstance, we will contact you via the e-mail address you provided during registration to inform you of the incident.

Payments made by credit card will not incur any additional costs.

It should be noted that the payment gateway provided by MYBARRIO has the appropriate security measures to prevent interceptions in communications. However, any transfer of data through the Internet has the risk of being intercepted violating the security systems.

MYBARRIO declares that it does not have access to confidential data relating to the means of payment used, and therefore does not store them either. Card data is managed directly by online payment platforms and banks through the payment gateway, ensuring proper management.

Once you have selected the products you want to buy, all the items you want to buy will have been added to your shopping cart and the next step will be to process the order and make the payment. To do so:

1. Click on the “Cart” button at the top of the page.
2. Click on the “View cart” button.
3. Click the “Finish Order” button.
4. Fill in or check the contact information, the details of your order, the address to which you want the order to be sent and the address to which the invoice should be sent.
5. Enter your credit card details.
6. Click on “Pay”.

GUEST PURCHASE

This website also allows purchase through the guest purchase functionality. In this mode of purchase, you will be asked only the essential data to be able to process your order.

Once the purchase process is completed, you will be offered the possibility of registering as a user or continue as a non-registered user.

RIGHT TO CANCEL THE PURCHASE

If you are contracting as a consumer, you may withdraw from the Purchase Agreement at any time within 14 calendar days from the date of receipt of the products and without the need to state any reason, except in some cases where the right of return may not be exercised (see Shipping and Returns Policy for details, e.g. underwear/bathing etc). However, MYBARRIO will not accept returns whose written notification by the User takes place after 14 calendar days from the date of reception of the product.

In the case of acceptance on the part of MYBARRIO of the return of the article (for fulfilling the same one with all the requirements of validity), the expenses of return will be in charge of the User.

MYBARRIO will not accept returns if the product is not presented in perfect condition.

All returns must be authorized by MYBARRIO. To obtain such authorization, the User must request the return of the item to MYBARRIO through our contact form or an email addressed to sorporte@mybarriobcn.com, indicating the reference number or order and the list of items subject to return.

Once the User has received the return authorization, MYBARRIO will collect the products at the postal address indicated by the User. The expenses of the transport derived from the return, will be in charge of the User.

Your right to withdraw from the Purchase Agreement shall apply exclusively to those products that are returned in the same condition in which you received them. It must also include all original product packaging, labels, instructions and documents. No refund will be given if the product has been assembled, used or if it has suffered any damage, so you must be careful with the product(s) while in your possession.

You do not have the right to withdraw from the Contract for the purpose of supplying any personalised product.

Please treat the products with reasonable care while in your possession and keep the original boxes and wrappers in case of return.

This provision does not affect the rights recognised to the consumer by the legislation in force.

Consequences of withdrawal :

In the event of a withdrawal on your part, we will refund all payments received from you, excluding delivery costs, without undue delay and in any case no later than 30 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make this refund using the same means of payment used by you for the initial transaction, unless you tell us otherwise, expressly detailing the means of payment through which you want us to make the return. You will not incur any costs as a result of the refund. Notwithstanding the foregoing, we may withhold the refund until we have received the goods, or until you have provided proof of the return of the goods, whichever condition is met first.

REASONS FOR NON-RETURN/REFUND

MYBARRIO reserves the right to reject returns communicated or sent out of the established term or when the returned products do not correspond or these are not in adequate condition (must be unused and / or assembled, with all its original packaging, manuals, accessories and identification labels), the buyer will be charged management costs, transportation and damages, if applicable, for breach of the Terms and Conditions of use.

EXTERNAL LINKS

In the event that our website contains links to other websites and third party materials, such links are provided for informational purposes only and we have no control over the content of such websites or materials. Therefore, we accept no liability for any damage or loss arising from their use.

COOKIES

What are cookies?

When you visit our website, we store the information in the form of “cookies” on your computer, so it will be automatically recognised on your next visit to our website.

A cookie is a text piece of information that is transmitted as a hypertext transfer protocol header. The cookie is sent from the Web server to the browser or by generating scripts (such as JavaScript). Cookies will help us, for example, to find websites that match your particular interests and tastes or to save your password so that you do not have to re-enter it each time you visit our site.

If you do not want us to recognize your computer, then set your Internet browser to automatically delete cookies from your computer, block all cookies from even being stored in the first place or warn you before storing a cookie.

However, this may restrict the number of functions available for use on our website.
For more information see our Cookie Policy.

WRITTEN NOTICES AND COMMUNICATIONS

The notifications that you send us must always be sent in writing and preferably through our contact form or e-mail.

Applicable law requires that some of the information or communications we send you be in writing. By using this website, you agree that most such communications with us are electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you consent to the use of this electronic means of communication and acknowledge that all contracts, notices, information and other communications we send you electronically comply with legal requirements to be in writing. This condition will not affect your statutory rights.

COMPLETENESS OF THE CONTRACT

These Terms and any documents expressly referred to herein constitute the entire agreement between you and us in relation to the subject matter of the Agreement and supersede any prior agreement, understanding or promise made between you and us orally or in writing.

You and we acknowledge that we have agreed to enter into this Agreement without relying on any statement or promise made by the other party or inferred from any statement or writing in the negotiations entered into by the two parties prior to such Agreement, except as expressly referred to in these Conditions.

Neither you nor we shall have any remedy against any untrue statement made by the other party, oral or written, prior to the date of the Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract in accordance with these Terms.

RIGHT TO MODIFY CONDITIONS

We have the right to revise and modify these Terms at any time.

You will be subject to the policies and conditions in effect at the time you use this website or place each order, unless we are required by law or governmental agency decision to make retroactive changes to those policies, Conditions or Privacy Statement, in which case any changes will also affect orders you have previously placed.

REFUSAL TO PROCESS AN ORDER

We reserve the right to remove any product from this website at any time and to remove or modify any material or content from this website.

LEGAL SAFEGUARDS

If the item is defective, we will repair, replace or terminate the contract as appropriate. This management will be free of charge for the User. We are liable for any lack of conformity that becomes apparent within two years of delivery, provided that the consumer confirms the lack of conformity within two months of receipt of the article.

The satisfaction of our Users and Customers is of utmost importance, so you can contact us to proceed with the complaint. We will try to redirect your enquiries and inform you of any information regarding your enquiry or complaint. Warranty issues are usually directly linked to the manufacturer, so they may require longer consultation time.

In the event of a complaint, please provide as precise a description as possible of the reason for the complaint and the order number. If you do not receive a reply within 7 working days please contact us again as sometimes emails may be directed to the spam folder.

LIABILITY AND DISCLAIMER

Our liability in relation to any Product purchased on our website shall be strictly limited to the purchase price of such Product.

Nothing in these Purchase Conditions excludes or limits our liability in any way:
– In the event of death or personal injury caused by our negligence.
– In case of fraud or fraudulent misrepresentation
– In any matter in which it would be unlawful or illegal for us to exclude, limit or attempt to exclude or limit our liability.

Without prejudice to the foregoing paragraph and to the extent permitted by law, and except as otherwise provided in these Conditions, we shall not accept any liability for consequential damages arising as a secondary effect of principal loss or damage, occurring in any way, whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, including but not limited to the following:
– Loss of revenue or sale.
– Loss of business
– Loss of profit or loss of contracts
– Loss of anticipated savings
– Loss of data
– Loss of management time or office hours

Due to the open nature of this website, we make every effort to ensure that no errors occur in the storage, transmission of digital information and the accuracy and security of information transmitted or obtained through this website.

To the extent possible as permitted by law, we exclude all warranties except those warranties that cannot be legitimately excluded from consumers.

The Products we sell, especially handicraft products, may often have the characteristics of the natural materials used in their manufacture. These characteristics such as variation in grain, texture, knots and colour will not be considered defects or defects. On the contrary, their presence should be counted on and appreciated. We only select products of the highest quality, but natural characteristics are unavoidable and must be accepted as part of the individual appearance of the product.

The provisions of this clause shall not affect your statutory rights as a consumer or your right to withdraw from the Contract.

INTELLECTUAL PROPERTY

You acknowledge and agree that all copyrights, trademarks and other intellectual property rights in the materials or content provided as part of the website are at all times vested in us or our licensors. You may use such material only in the manner expressly authorized by us or our licensors. This does not prevent you from using this website to the extent necessary to copy your order information or Contact details.

LINKS FROM OUR WEBSITE

In the event that our website contains links to other websites and third party materials, such links are provided for informational purposes only and we have no control over the content of such websites or materials. Therefore, we accept no liability for any damage or loss arising from their use.

ASSIGNMENT OF RIGHTS AND OBLIGATIONS

The Agreement between you and us is binding on both you and us, as well as our respective successors, assigns and assigns.

You may not transfer, assign, encumber or otherwise transfer a Contract or any of your rights or obligations under it to you or for you without our prior written consent.

We may transfer, assign, encumber, subcontract or otherwise transfer a Contract or any of our rights or obligations under it to or for us at any time during the term of the Contract. For the avoidance of doubt, such transfers, assignments, encumbrances or other transfers will not affect your rights as a consumer recognized by law or void, reduce or otherwise limit any express or implied warranties we may have given you.

DIVISIBILITY

If any of these Terms or any provision of a Contract shall be deemed invalid, illegal or unenforceable to any extent by the competent authority, they shall be severed from the remaining Terms, Conditions and provisions which shall remain valid to the extent permitted by law.

DISCLAIMER

If, during the term of a Contract, we fail to insist upon strict performance of any of our obligations under the Contract or any of these Conditions, or if we fail to exercise any of the rights or remedies that we are entitled to exercise or bring under such Contract or these Conditions, such failure shall not constitute a waiver of such rights or remedies nor shall it relieve You from such obligations.

Any waiver by us to enforce performance shall not constitute a waiver by us to enforce subsequent performance.

No waiver by us of any of these Terms and Conditions shall be effective unless expressly stated to be a waiver and communicated to You in writing in accordance with the provisions of the Notices section above.

APPLICABLE LAW AND JURISDICTION

These General Conditions are governed by French law. The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user’s domicile.

COMMENTS AND SUGGESTIONS

You can send us your questions and suggestions through our contact form or to the email hola@mybarriobcn.com